Effective Date: July 4, 2024
Christmas Lights London (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us when you:
- Request a quote
- Schedule an installation or maintenance service
- Contact us via email, phone, or through our website
- Sign up for our newsletter
This information may include your name, email address, phone number, mailing address, and payment information.
Non-Personal Information
We may collect non-personal information about you whenever you interact with our website. This information may include your browser type, IP address, the pages you visit, and other similar information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process your transactions and manage your orders
- To communicate with you, including responding to your inquiries and sending you updates and promotional materials
- To improve our website and services
- To protect our website and services from fraudulent activity
- To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
- To comply with legal requirements, such as a law, regulation, court order, or subpoena
- To protect our rights, property, and safety, and that of our users and others
4. Cookies
Our website may use “cookies” to enhance your experience. Cookies are small files placed on your device that enable us to recognize your browser and capture certain information. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of our website may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request the correction of any inaccurate personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Request the restriction of processing your personal information
- Request the transfer of your personal information to another organization
To exercise any of these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after the changes take effect will constitute your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.